Guardian Mid-South Pharmacy is a full-service pharmacy employing a team of pharmacists, certified pharmacy technicians, billing experts, and nurse account managers that serve all of west Tennessee, northern Mississippi, and northeast Arkansas.
Guardian Mid-South is located in Bartlett, Tennessee, just outside of Memphis. In partnership with our other long-term pharmacies – Middle Tennessee Pharmacy Services in Shelbyville and East Tennessee Pharmacy Services in Knoxville – we serve an extensive range of patients each month across the state, from those in skilled nursing and assisted living facilities to mental health residential. Our goal is to improve the lives of the individuals we serve. We want to make sure that patients get the medication they need at the time they need it and at the best possible price.
We strive to have a positive impact on the nurses, administrators, and family members with whom we talk to every day. Because we are an independent pharmacy, we can offer the tailored solutions and flexibility necessary to meet our customer’s immediate and long-term needs. Customer service is our number one priority, and our employees take pride in going above and beyond to ensure the best possible experience.
CUSTOMER BILL OF RIGHTS
We believe that every customer has the right to expect:
- Careful attention to the details of every prescription and accurate medication review and dispensing
- Professional, courteous, caring and trustworthy employees every time
- Prompt, helpful service and support
- Timely delivery of medications
- Detailed, accurate billing and correct submittal to their insurance plans
- Accurate medication records and that we will uphold the patient’s right to privacy
Curt Bicknell, BS, Pharm D, is the Co-President of Guardian Mid-South Pharmacy. He joined the Guardian team in 2012 to help launch the Bartlett location.
With more than 16 years of experience in healthcare, Curt previously worked in clinical account management for a hospice mail order and consulting business. Through his leadership, Curt has significantly grown Guardian Mid-South and continues to expand its reach by focusing on superior customer service. He is a graduate of The University of Tennessee, Memphis.
David Brown, Pharm D, is the Co-Founder of Guardian Mid-South Pharmacy. He is also the Co-Founder and Co-President of Guardian Mid-South’s sister pharmacies, East Tennessee Pharmacy Services in Knoxville and Middle Tennessee Pharmacy Services in Shelbyville. An experienced long-term care pharmacist, David provides support and guidance to the Memphis team while working closely with Curt to deliver the Guardian difference to communities and facilities across Tennessee. He is a graduate of the University of Tennessee College of Pharmacy.
Russ Spivey, DPh., is the Co-Founder of Guardian Mid-South Pharmacy. Along with David Brown, Russ is also the Co-Founder and Co-President of East Tennessee Pharmacy Services and Middle Tennessee Pharmacy Services. For more than 20 years, he has provided pharmaceutical services to multiple sectors of the healthcare industry. As co-founder, Russ utilizes his insight, expertise and experience to support the Guardian Mid-South team providing outstanding customer service while coordinating the three pharmacies’ statewide coverage. He attended the University of Tennessee in Knoxville and is a graduate of Samford University’s School of Pharmacy.